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National September 11 Memorial & Museum Tours

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5,613 Reviews
The National September 11 Memorial & Museum in New York City stands as a place of remembrance and a somber tribute to those killed in the 9/11 terrorist attacks. Reopened 10 years after the 2001 attacks, the eight-acre (3.2-hectare) plaza—built on the World Trade Center site—features two massive square reflecting pools whose waterfalls cascade down into the footprints of the former Twin Towers. The surrounding plaza is a peaceful and moving green space, while the museum, located beneath the plaza, lends a deeper understanding to the impact of that day. You’ll undoubtedly leave with a heavy heart.
 
The Basics
The outdoor 9/11 Memorial is open daily and does not require tickets or reservations, while museum entry is ticketed and can be purchased up to six months in advance. At the memorial, visitors can walk the perimeter of the pools to read the names of the nearly 3,000 people killed on 9/11 at the World Trade Center, at the Pentagon, and in Shanksville, Pennsylvania, as well as those killed in the 1993 World Trade Center bombing, etched in bronze panels around the pools’ rims. At the museum, there are three sections: before September 11, the day of, and after. Inside the quiet halls, visitors can explore expressive artworks, walk down the very staircase used by workers to escape the buildings on 9/11, hear voicemail messages left by the victims to loved ones, enter a quiet space for reflection, and watch several videos including a time-lapse film of the transformation of the WTC site. Most weekdays, the museum holds live, 30-minute talks featuring survivor stories and personal tales of remembrance.

Things to Know Before You Go
  • Give yourself at least two hours at the memorial and museum to explore and reflect.
  • Hourlong staff-guided tours of the 9/11 Memorial & Museum can be bundled with museum admission. It’s best to arrive at least 15 minutes before your designated tour time.
  • Mobile apps and a museum audio guide can enhance a self-guided experience.
  • Some sections of the museum may not be appropriate for kids under the age of 10.
  • There is a café on the atrium terrace level.
  • The 9/11 Memorial & Museum is fully accessible.
 
How to Get There
As with much of New York City, the best way to get to the 9/11 Memorial & Museum is public transit or a taxi, as parking is extremely limited. The site is accessible by subway (A, C, E, J, R, Z, 1, 2, 3, 4, and 5 trains), bus (M5, M20, and M22), and PATH train. Once you arrive, memorial entrances are at the intersections of Liberty and West streets, and West and Fulton streets. The main museum entrance is at Fulton and Greenwich.
 
When to Get There
The museum is open from 9am to 8pm Sunday through Thursday and 9am to 9pm on Friday and Saturday. Last entry is two hours prior to closing. Weekday mornings and the cold winter months tend to be the least busy times to visit. Early birds will appreciate the early-access museum tour, a behind-the-scenes experience offered several times weekly before official opening hours. If you’re on a budget, the museum opens its doors to the public for free on Tuesdays from 5 to 8pm.
 
Finding a Personal Connection to the 9/11 Memorial & Museum
The National September 11 Memorial & Museum is an emotional experience for most visitors, but especially so for friends and families of victims, and for survivors of that day. Those with a personal connection to someone lost in the attacks can visit the 9/11 Memorial & Museum website and, on the Find a Name page, type in a name, flight number, or affiliation to learn where an individual’s name is etched around the north or south pool.
Address: One Liberty Plaza, New York City, New York, USA
Hours: Sun-Thu: 9am-8pm, last entry at 6pm. Fri & Sat: 9am-9pm, with last entry at 7pm
Admission: $24
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95 Tours and Activities to Experience National September 11 Memorial & Museum

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9/11 Memorial Museum Admission Ticket

9/11 Memorial Museum Admission Ticket

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Prebook your admission to the 9/11 Memorial Museum in lower Manhattan, and guarantee your entry to the center that documented the terrorist attacks on the World Trade Center in 2001. Museum artifacts include first-person accounts of what happened on that September morning in 2001, multi-media displays, and exhibits on history, which commemorate nearly 3,000 people who lost their lives in the attacks.
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  • 2 hours
  • Free Cancellation
  • Taking safety measures
From
$28.00
From
$28.00
Taking safety measures

9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket

9/11 Memorial & Ground Zero Tour with Optional Skip-the-Line 9/11 Museum Ticket

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In remembrance of the events that took place on September 11, 2001, take this 1.5-hour walking tour of Ground Zero and the National September 11 Memorial. Walk through the space of the former World Trade Center in New York City. A certified guide with a personal connection to the events of that day shares stories of tragedy and heroism. Get a deeper understanding of the events that took place here. Upgrade to add entry into the National September 11 Museum.
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  • 2 to 4 hours
  • Free Cancellation
  • Taking safety measures
From
$35.00
From
$35.00
Taking safety measures

NYC One World Observatory and 911 Memorial and Museum Admission

NYC One World Observatory and 911 Memorial and Museum Admission

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Save money with this combo admission ticket to two of New York City’s must-see attractions: One World Observatory and the 9/11 Memorial Museum. Look out over Manhattan, Brooklyn, and beyond from the 100th floor observatory. Then explore the commemorative sites of the September 11 attacks at your own pace, including the reflecting pools.
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  • 3 hours
  • Taking safety measures
From
$59.00
From
$59.00
Taking safety measures

911 Ground Zero Tour & Museum Skip-the-Line Access

911 Ground Zero Tour & Museum Skip-the-Line Access

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Visitors can learn about one of America's greatest national tragedies—and pay their respects—by visiting the World Trade Center Complex in Lower Manhattan. On this two-part, guided walking tour, travelers learn about the September 11 attacks, visit the World Trade Center Memorial Plaza, and uncover the heroic actions of the first responders. Stop at the National 9/11 Memorial & Museum for a self-guided tour, and explore the hallowed site at your own pace.
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  • 4 to 5 hours
  • Free Cancellation
  • Taking safety measures
From
$60.95
From
$60.95
Taking safety measures

World Trade Center Tour with 911 Museum & Observatory Skip-the-Line Access

World Trade Center Tour with 911 Museum & Observatory Skip-the-Line Access

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Among the most significant moments in recent American history are the tragic events of September 11, 2001. Uncover the history of this devastating event on this guided World Trade Center walking tour. Follow the story of that fateful day, learn about the heroic actions of first responders, and visit the must-see National 911 Memorial Museum—with skip-the-line admission included. End your tour with a visit to One World Observatory, where you can take in unparalleled views of the New York City skyline.
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  • 6 to 7 hours
  • Free Cancellation
  • Taking safety measures
From
$104.95
From
$104.95
Taking safety measures

Skip the Line Private All Access 9/11 Ground Zero: Tour, Museum & Observatory

Skip the Line Private All Access 9/11 Ground Zero: Tour, Museum & Observatory

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Relive the heroism and tragedy of the September 11th attacks during this 1.5-hour private walking tour of Ground Zero with tickets to the 9/11 Museum. Get a first-hand account of the dramatic events of this fateful day in 2001 from a local New Yorker as you explore Ground Zero and the 9/11 Memorial on a walking tour. Then visit the 9/11 Museum with your included entrance ticket.
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  • 3 hours
  • Free Cancellation
  • Taking safety measures
From
$245.00
Price varies by group size
From
$245.00
Price varies by group size
Taking safety measures

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

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In remembrance of the events of September 11, 2001, take this guided tour of Ground Zero and the 9/11 Memorial. Walk through the space of the former World Trade Center in NYC, and get a deeper understanding of the events that took place on that day. Your ticket includes skip-the-line access to the 9/11 Museum and Memorial, as well as the One World Observatory for panoramic views of the city.
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  • 5 hours
  • Free Cancellation
  • Taking safety measures
From
$109.00
From
$109.00
Taking safety measures

Statue of Liberty Monument, 9/11 Memorial and Wall Street Tour

Statue of Liberty Monument, 9/11 Memorial and Wall Street Tour

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Discover three of New York City's most memorable sites on this Viator Exclusive tour, available nowhere else. Hear the history of Wall Street on a guided walking tour, then visit the 9/11 Memorial to learn about one of the most significant events in NYC history. Finally, ride the ferry to Liberty Island and enjoy an audio tour of the Statue of Liberty and its museum.
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  • 4 hours 30 minutes
  • Free Cancellation
  • Taking safety measures
From
$49.00
From
$49.00
Taking safety measures

New York in One Day Guided Sightseeing Tour

New York in One Day Guided Sightseeing Tour

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Make the most of your time in the city that never sleeps on a guided tour of NYC’s top attractions. Travel by both boat (seasonal) and bus as you swing by the 9/11 Memorial, Central Park, Rockefeller Center and more. Then hop aboard a luxury boat for a sightseeing cruise past the Statue of Liberty and Ellis Island, complete with stunning views of the world-famous skyline and Brooklyn Bridge.
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  • 6 hours
  • Free Cancellation
  • Taking safety measures
From
$89.00
From
$89.00
Taking safety measures

New York Helicopter Tour: City Lights Skyline Experience

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New York Helicopter Tour: City Lights Skyline Experience

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See the sights of New York City from up in the air on this nighttime helicopter tour of the city. Take off, and soar over the NYC as you take in aerial views of some of the most famous sights. See the Statue of Liberty, the Rockefeller Center, and Times Square all lit up, and then pass by the Brooklyn, Manhattan, and Williamsburg Bridges. This adventure is a shared experience with other travelers.
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  • 25 to 30 minutes
  • Free Cancellation
  • Taking safety measures
From
$204.96
$244.00
$39.04 savings
From
$204.96
$244.00
$39.04 savings
Taking safety measures

New York CityPASS

New York CityPASS

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Get the New York CityPASS and enjoy great discounts at some of the Big Apple’s top attractions. Your CityPASS mobile tickets are valid for 30 days from the date of first use of first use for NYC favorites like the Empire State Building, American Museum of Natural History, Metropolitan Museum of Art, Statue of Liberty, Guggenheim Museum, 9/11 Memorial and Museum and much more.
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  • 30 days
  • Free Cancellation
From
$136.00
From
$136.00

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

9/11 Memorial and Ground Zero Walking Tour with Optional 9/11 Museum

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Learn more about the tragedies and triumphs of 9/11, one of the darkest days in NYC history, as you explore the 9/11 Memorial with a native New Yorker guide. Visit significant sites such as the 9/11 Memorial, St. Paul's Church, and the Fireman's Memorial on a walking tour, see the recently built Oculus, and upgrade to include admission to the 9/11 Museum.
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  • 2 hours
  • Free Cancellation
  • Taking safety measures
From
$61.99
From
$61.99
Taking safety measures

9/11 Memorial, Ground Zero Tour with Optional One World Observatory Ticket

9/11 Memorial, Ground Zero Tour with Optional One World Observatory Ticket

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Get a better understanding of the September 11 attacks on New York City on this guided walking tour. With a guide by your side, visit the National September 11 Memorial and Ground Zero, and hear stories about the event that changed a country and the world. See the impromptu memorials that sprang up in St Paul’s Chapel, and visit the incredible reflecting pools and Fireman’s Memorial. There’s also an optional upgrade to visit One World Observatory, where you can admire the NYC skyline.
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  • 3 hours
  • Free Cancellation
  • Taking safety measures
From
$35.00
From
$35.00
Taking safety measures

NYC 9/11 Memorial Tour with Skip-the-Line Museum Ticket

NYC 9/11 Memorial Tour with Skip-the-Line Museum Ticket

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Exploring New York’s 9/11 Memorial without a guide may mean missing details and personal stories of the 2001 attacks. This walking tour steps up: enabling you to experience the Memorial Pools and other key sights such as the Firefighters Memorial with a guide for added insight. The experience includes a skip-the-line, post-tour ticket to the 9/11 Museum, so guaranteeing your visit and saving you the fuss of purchasing tickets independently.
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  • 2 hours
  • Free Cancellation
  • Taking safety measures
From
$69.00
From
$69.00
Taking safety measures

New York Helicopter Tour: Manhattan Highlights

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New York Helicopter Tour: Manhattan Highlights

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See New York City’s breathtaking skyline and the many iconic sights of the city on this helicopter flight. Soar over the Big Apple with an exclusive sightseeing tour of the Manhattan skyline and beyond, including the Empire State Building and Central Park, plus the Statue of Liberty. A variety of departure times are available throughout the day to fit into almost any schedule.
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  • 12 to 15 minutes
  • Free Cancellation
  • Taking safety measures
From
$194.22
$234.00
$39.78 savings
From
$194.22
$234.00
$39.78 savings
Taking safety measures

New York Helicopter Tour: Ultimate Manhattan Sightseeing

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New York Helicopter Tour: Ultimate Manhattan Sightseeing

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See New York City’s breathtaking skyline and the many iconic sights of the city on this helicopter flight. Soar over the Big Apple with an exclusive sightseeing tour of the Manhattan skyline and beyond, including the Empire State Building, the Chrysler Building, One World Trade Center and Central Park, to name just a few, plus Ellis Island, the Statue of Liberty and much more. Then continue up the Hudson River to see even more of Manhattan. A variety of departure times are available throughout the day to fit into almost any schedule.
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  • 17 to 20 minutes
  • Free Cancellation
  • Taking safety measures
From
$244.24
$284.00
$39.76 savings
From
$244.24
$284.00
$39.76 savings
Taking safety measures

Statue of Liberty Tour and 9/11 Museum Entry

Statue of Liberty Tour and 9/11 Museum Entry

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Experience three of NYC’s top sights, the Statue of Liberty, Ellis Island, and National September 11th Memorial and Museum, during this full-day tour. Maximize your time in New York City with priority boarding for the ferry to the Statue of Liberty and nearby Ellis Island. After exploring these on your own, join a downtown walking tour with stops at Saint Paul’s Chapel and 9/11 Memorial and Museum skip-the-line access.
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  • 8 hours
  • Free Cancellation
  • Taking safety measures
From
$132.00
From
$132.00
Taking safety measures

New York City Explorer Pass

New York City Explorer Pass

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Explore your favorite NYC attractions for one low price with this New York City Explorer Pass. Choose how many attractions you want to visit—up to 10—and enjoy visits to landmarks like the Statue of Liberty and Top of the Rock Observatory, and activities such as a Madison Square Garden tour or Brooklyn bike tour. Sightsee the city with ease during a hop-on hop-off bus tour, or choose a sightseeing cruise. Please note: Enjoy the extra flexibility in case your travel plans need to change: All passes are valid for two year from purchase date and only become activated with your first attraction visit. After activation your pass will be valid for 60 days and/or the remaining number of attraction choices purchased.
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  • 60 days