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Round-Trip Shuttle Service from Zeebrugge to Bruges

star-4383 Reviews
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Brugge, Belgium
Round-Trip Shuttle Service from Zeebrugge to Bruges
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Round-Trip Shuttle Service from Zeebrugge to Bruges
Bruges in summer
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From $22.84

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon20 minutes  (approx.)
iconOffered in: English

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Overview

When your cruise ship docks in Bruges' port, you can easily travel to the historic city center with this round-trip shuttle service from Zeebrugge. Hop on the shuttle for the 20-minute (approximately) ride to Bruges, then take the shuttle back when you’re ready to return to your ship in the afternoon. Shuttles run every 30 minutes between 8:30 a.m. and 12 a.m., so there is no delay in getting back and forth to Bruges city center from your cruise ship.
  • Round-trip Bruges cruise transfer
  • Travel between the port in Zeebrugge and the historic center of Bruges by shuttle
  • Return to the port when you're ready to catch your departing cruise
  • Shuttles run every 30 minutes
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From $22.84

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Local taxes
Port pickup and dropoff
Bruges Bargeplein bus station dropoff and pickup
Benefit Card with discounts in carefully selected shops and musea in Bruges and Zeebrugge
Tour Guide (optional - only with excursion package)
Gratuities
Food and drinks
Transportation to/from attractions
Rederskaai 52 , Rederskaai 52, 8380 Brugge, Belgium
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We welcome all our customers at our headquarter just in front of the Cruise Terminal. From there on the shuttle bus will leave every 30 minutes to Bruges.

10/7/2021 - 12/31/2022
Monday - Sunday:08:30 AM - 12:00 PM
This activity will end right where it started.
  • Confirmation will be received at time of booking
  • At time of booking, cruise ship passengers must provide the following information: ship name, docking time, disembarktion time, and reboarding time
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Strollers and wheelchairs are storeable in the trunk, person in wheelchair has to be able to board the bus by him/herself.
  • Most travelers can participate
  • This tour/activity will have a maximum of 999 travelers
  • OPERATED BY Cruise Express Bruges
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Round-Trip Shuttle Service from Zeebrugge to Bruges?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Transportation vehicles regularly sanitized
See all safety measures taken by Round-Trip Shuttle Service from Zeebrugge to Bruges.
Q:
What is the social distancing policy during Round-Trip Shuttle Service from Zeebrugge to Bruges?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Round-Trip Shuttle Service from Zeebrugge to Bruges.
Q:
What measures are being taken to ensure staff health & safety during Round-Trip Shuttle Service from Zeebrugge to Bruges?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
  • Paid stay-at-home policy for staff with symptoms
See all safety measures taken by Round-Trip Shuttle Service from Zeebrugge to Bruges.

Traveler Photos

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Traveler Tips

  • "This is not well enough organized to be more than moderately efficient so expect to wait." See review
  • "Just find the office for cruise bus transfers outside the cruise terminal redeem your voucher and jump on a bus!" See review

Reviews

4.0
star-4
383 Reviews
5 stars
198
4 stars
63
3 stars
40
2 stars
25
1 star
57

Reviews by Viator travelers

We perform checks on reviews

Showing 1-10 of 383 reviews
star-1
Do not use Cruise Express
Kimber_S
, Jun 2022
We had to wait over 30 minutes from the port and an hour wait to get back. It appears they only use 1 bus. We saw other tour company buses come every 15 minutes. They also gave us coupons to use at local Brugge tours and shops. All the places refused to use stating they were expired over 5 years old! What a joke! I would not recommend Cruise Express!!
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star-2
Long wait standing in the sun
Shirley_L
, May 2022
Shuttle meant to run every 30mins but the one we waited for arrived 20minutes late without apology or explanation. We had a long stand in the sun waiting for it which was difficult for us.
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star-3
Average transfer
Kenneth_C
, May 2022
Easy transfer to Bruge on later transfer, but as expected we had a wait to return to cruise terminal on return. Fortunately it was great of weather.
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star-3
MARSHALLS NEEDED
PAG_C
, May 2022
The trip to Bruges City went off fine, apart from minor delays to pick up late passengers. The reurn was a different matter, however. For some reason or other, buses were only available for the return trip from 1:30 pm (although at least one bus was parked in the drop-off area). This resulted in a long queue - far more than a singe bus could carry. Not surprisingly, the bus arrived at the pick-up point at about 1:29p.m No marshalls on site to call up a second bus (even though this was stuck away amongst others on site) so a huge melee resulted, leaving a good number of folk waiting for the next bus, due in 30 minutes. Why the 1:30 bus couldn't have been at the pick-up point 15 or so minutes earlier, avoiding a long queue in the sun, beats me!
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star-1
Disgusting company
Nicolean_B
, May 2022
Absolutely disgusting company, I bought tickets for 4 people including ticking the wheelchair square. Went to pick up tickets with my son who is in a wheelchair, told to walk up road to coach, to be asked can he get out of wheelchair and walk up stairs as they have no wheelchair lift. My son can't wal, why sell tickets to a disabled person knowing there was no lift in coach. So we had no way of getting to Bruges and spoilt our whole day.
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star-4
Bruges
MrsSJ_R
, May 2022
Very easy. Nice friendly staff. The rep at the port let us shelter in an old bus when it started to pour with rain!
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star-5
Great
Mary_N
, May 2022
Once dropped off at the terminal by the port shuttle it was really easy. Come out the terminal and less than mins walk. Best but before you travel
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star-4
Bruge we loved you.
ELAINE_C
, May 2022
Brilliant.easy to find when you get off the ship. helpful staff .map given before you board and I fo on where to get the coach back beautiful Bruges
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star-1
Unprofessional, unreliable shuttle service.
Teresa_B
, May 2022
The shuttle leaving the port was 20 minutes late. Boarding the shuttle was a nightmare, as the last passengers to arrive were the first boarded on the shuttle. Poor handling of the entire operation. The return bus was scheduled to pick up every half hour. We arrived at the pickup location at 2:35 (the 2:30 bus had already left), so waited for the 3:00 bus, which didn’t arrive until about 3:20. Made many calls to the office in the meantime, but after 10 rings, the call was disconnected. Over and over. Once the Driver arrived, she said the other bus had broken down and that this would be the last bus back to port. We ended up with 66 passengers in a bus that is supposed to handle a maximum of 50. Kudos, however, to the driver for handling the potential mass uprising with grace; shame on the shuttle company for putting her in such an untenable position.
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star-4
Shuttle service
Mrskaren_t
, May 2022
When we got of the ship we had to ask where to pick up the shuttle as there was no signs telling us where to go and it wasnt with sight. Coach was clean and tidy and staff were pleasent. On our way back the coach opened up both doors which made for chaos. It was very disorganised and ended up with 3 people standing up on they trip back to the ship.
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star-4
Book in Advance, Saves disapointment.
Francis_F
, May 2022
Having booked online prior to arrival was great. We were warmly greeted and saw many who had not pre booked turned away as they had no free spaces left. Swift transfer from port to Bruges and comy coach. Return journey was just as stress free, friendly helpful staff.
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star-5
Easy booking and a very...
davewheelhouse
, May 2022
Easy booking and a very smooth transition. We would use again and would highly recommend Viator for this.
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star-4
Would reco
Deborah_H
, May 2022
A quick and easy way to to get from A to B. Reasonably priced. Efficient. Friendly helpful staff. Local map was helpful
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star-4
No Problems
Ian_T
, May 2022
Everything worked fine. Would use again. I talked to others who used them that day at different times to us, and they had some issues. Overcrowding, and one return trip to the port was a no show!
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star-3
Long wait for bus
Jackie_S
, May 2022
Arrived at 8.20 am to catch first bus the guy let the bus go with only 4 people on when he could see there was another 6 ready to go we had to wait then till9.20 before we started the journey !! First bus to return was 1.30 very long queue waiting for this so unable to fit everyone in one bus . We got on realised there were no seats and then the driver closed the doors leaving 4 people standing up and left the other people to wait another 30 minutes for the next one ! Not a great experience allI can say is you save money by not going with the cruise excursion
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star-1
Shuttle Schedule was not adhered to
E_P
, May 2022
This shuttle to Bruges from the port was supposed to leave every half hour. We were there at 0915 and the shuttle left at 1010. We missed our booked tour in Bruges. Such a disappointment. We would have been better off grabbing a taxi - especially as there were 4 of us who could have split the cost. Lesson learned.
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star-1
Missed the excursion and lost our money.
Tracy_P
, May 2022
Could not find the shuttle. Ship was a little bit late and didn't disembark till 10:40am .shuttle left without us... Tracy Peterson.
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star-5
Nice trip to Bruges
Silvia_S
, May 2022
Great service and beautiful city , easy to get there and come back , I recommend , people was very nice !
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star-4
Good on the way out … worrying on the way back!
Peter_B
, May 2022
Instructions to find shuttle good. On time departing to Bruges. Arrived at 2:50 for return trip but 3:00 shuttle had already departed as apparently full (another customer saw it leave). No information so just had to wait. Another shuttle arrived at 3:15 and left at 3:30. This was the last shuttle we could catch to reach our ship on time so we were worried we could miss the ship. We had arrived in plenty of time to catch the 3:00 shuttle. No mention was made at check-in that this might happen. An email could have been sent or a message left by the Cruise Express flag.
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star-3
Shuttle is good, priority should be given to those who pre-book which is what they advertise.
Karen_M
, May 2022
The shuttle itself is fine, I did the exact same one last month, however they advertise that those who pre-book are given priority with a separate queue however this was not the case. I turned up 20 mins before the 11am shuttle and joined the back of a single queue. I was told that I would have to wait until the 11.30 shuttle because the 11am would be full by the time it was my turn in the queue. I asked why priority was not being given to those who had pre-booked and was told they don’t do that. I witnessed them selling lots of tickets to people in the queue in front of me. I also ending up returning on an earlier shuttle than I had intended in case the same thing happened again. I have written to the coach company to let them know that they either need to give priority to pre-booked or remove that from their website. Several people (at least 19) bought tickets on the strength of my recommendation prior to this happening but I would not recommend again unless they do give priority to pre-booked.
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icon Response from Host , May 2022
Dear Karen Many thanks for your message and so sorry our shuttle service did not meet your expectations on 01/05/2022. As we were closed for two years due COVID-19, we had to restart our shuttle service with a whole new crew which is not that easy - nevertheless they are doing a maginificent job! Thumbs up for them. This can, unfortunately, easily cause mistakes which was the case on 01/05/2022. We normally always do have two queue's: one for reservations and one for sales on the spot. The main advantage for booking online: you are able to use our shuttle service since often our shuttle service is fully booked. Apart from this, you can use the 'fastlane' to get your ticket fast and board our shuttle. Unfortunately, at that particular day 01/05/2022, only one queue was lined up so everyone had to queue the same line. Furthermore, our representative took her time to explain everything (all things to do in Bruges) in detail to our customers, which caused a major waiting line. Every passenger received a folder with information about Bruges. Afterwards we organised a teams meeting to discuss this day and to discuss how we normally offer our services, that we use two queues etc. For example: if we see that the fast lane is quite busy, we stop selling at our office untill we see the fastlane is empty again. Do accept our apologies for the longer waiting time. Many thanks for your message though and I do hope you had a great visit. The necessary measures have been taken on our side Many thanks. Kind regards Maxime Cruise Express
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