Lake Louise, Moraine Lake & Emerald Lake Yoho Day Tour

The tour itself was awesome. The tour guide was bilingual (English/Chinese) and the bus driver was extremely courteous and knowledgeable. Not sure why, but it's actually cheaper to book through Westar, which is the actual tour company. We did not know until we were on the bus, but could have saved $45 a person instead of using Viator as the middle man.

Great experience. Enjoyed my time and it was beautiful!!! Tour guide was really helpful as well and takes great photos.

what a super love day. I wasn't sure what to expect ans I must say I was surprised how enjoyable a tour was. Simon was lovely and we had some giggles and Barry the driver was super nice and had loads of information to share. A very enjoyable day🙏

The only way to go so that you don’t face no parking availability. We were able to see 3 gorgeous lakes without the hassle of finding parking. Believe me in July there is no parking after about 11:00 am and they close the road to the parking lots (we tried the next day and couldn’t get in).

This was my second visit since 2012, but the first time joining the tour. I read the review and some mix of good and bad but I gave it a try.. and it became one of the most memorable and fun days of my life. When we arrived at second spot at Moraine Lake, our bus hit the stone and broke down. While our tour guide Lisa was doing the best she could to find an alternative transportation, we were stuck for over 4hours in the beautiful Moraine Lake. Yes, we were told to come back every hour but no bus… so we just spent time walking around taking picture. Over 4 hours later there’s a bus rescuing us to finish up our itinerary, which was visiting Emerald Lake besides gondola and ski area. It was unreal to experience such an incident but the best part was I met and became a really good friend and spent good time together. Also our tour guide Lisa was really great and sincere to keep all tour guests and finish our tour. Yes, it was so bad that our bus broke and has no idea when we could leave but I cannot say it was great lesson to learn you can always find the way, have fun even in the worst situation. I could not complain being stuck in beautiful place and in the end we were able to visit and see all those lakes in Banff. Great job to our bilingual guide, Lisa.

All the lake sceneries were spectacular. Time allowed for Gondola and lunch was too short causing rushing up and down the gondola and not enjoying the view. Tour bus was late in pick-up. There was confusion and guest list was incomplete. A tour operator was actually rude denying boarding. Other than that, the itinerary was good.

The actual stops were great and the tour bus very comfortable but the tour guide was very uninformative and difficult to understand (language barrier partially) ie said "this is one mountain name I know, Michael, because it's my name". Also joked about helping passengers "so I can get tips". At end he walked through the aisle of the bus to collect $10 cash per passenger for "required tips because company policy" including for kids. There were about 40 passengers.

The lakes are absolutely breathtaking, but don't go for this tour. Our tour guide barely had any information for us, we couldn't really understand what he was saying, couldn't find him most of the time, was extremely rushed and also got our included lunch wrong. Definitely go see the lakes, but go on your own and bring a pamphlet or just Google it - you'll get way more out of it that way.

Very organized. As a solo traveler I was surprised how comfortable was for me. Thank you. Planning to go on different tours.

Beautiful scenery. Tour guide was nice, but fluent in Chinese and not that great in English. I would have liked more info about the history of the Rockies and their formation. Bus driver was nice and had a good sense of humor.