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Empire State Building General & Skip-the-Line Tickets

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New York City, United States
48

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Free Cancellation
up to 24 hours in advance
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icon45 minutes  (Approx.)
Mobile ticket
iconOffered in: English and 9 more

Keeping you safe during COVID-19
What you can expect during your visit
Face masks required for travelers in public areas
Face masks required for guides in public areas
Hand sanitizer available to travelers and staff
Social distancing enforced throughout experience
Regularly sanitized high-traffic areas
Temperature checks for travelers upon arrival
More questions?
(888) 651-9785

Overview

Marvel at the 360-degree, unobstructed views from the Empire State Building and explore its Interactive Museum and more with this combo ticket. See NYC's landmarks from the 86th-floor observatory, enjoy the exhibitions and augmented reality viewfinders on the 80th floor; and explore the 2nd-floor museum’s immersive displays on the building's history. Upgrade for skip-the-line access.
  • Experience the views from the Empire State Building in the heart of NYC
  • Two key attractions for price of one: 86th-floor deck and 2nd-floor museum
  • Absorb the panoramas and chart the tower's history via immersive exhibits
Saved to wishlist!
In the heart of NYC
Unobstructed 360 degree view Observation Deck
Access to new second floor immersive exhibits
Revamped 80th floor featuring exciting, artistic exhibits
Free admission for children 5 and under

Departure Point

Empire State Building, 20 West 34th Street, New York City, NY 10001
Make your own way to the Empire State Library in central NYC, bearing in mind the opening hours of 11:00am-10:00pm, every day of the year. The last elevator to the top runs at 9:15pm.

On arrival, head inside via the Observatory Entrance at 20 West 34th Street, between 5th and 6th Avenues. Pause here to take in the stunning Lobby, which boasts restored art deco ceiling murals and one of the most famous images of the building above the front desk. Free high-speed Wi-Fi is available throughout the building to add to your experience.

At the entrance to the 2nd floor, pass through a security checkpoint, and explore the interactive exhibits that tell the story of the ESB's construction to its place in today's pop culture. Watch short film clips through telescopes, use the touch screens, and step into a simulation of an original elevator for a virtual ride to the building's 102nd floor. Then, head to the surround-sound theater to see film and TV clips that feature this iconic tower.

Next, ride the elevator to the redesigned 80th floor, where you'll find exhibitions on the ESB's lights and light shows; together with stunning augmented reality experiences delivered by classic binocular viewfinders.

The final elevator ride whisks you up to the 86th-floor Main Deck: home to the highest open-air observatory in New York, and located right in the heart of Manhattan. Enjoy the 360-degree views of New York and beyond—Central Park, the Hudson River, the Brooklyn Bridge, Times Square, the Statue of Liberty, and so much more.

Upgrade to the VIP Express Experience and skip the security, ticket, and elevator lines. This is the quickest way to the top of the Empire State Building, saving you valuable time for the rest of your New York experiences. The VIP pass is especially helpful during holidays and peak season. An audio tour is included, and all audio, signage and exhibits are available in 9 languages: English, Spanish, French, German, Italian, Portuguese, Japanese, Korean, and Mandarin.
Itinerary
Stop At:  
Empire State Building
The Empire State Building is waiting for you day or night. Come watch the sunset as New York is bathed in warm orange, red and yellow tones, then stick around as the lights come on all over town. Or come later and listen to the live music (weekends only) as the stars and lights twinkle romantically. Whenever you come, enjoy the magic without the wait. There are 3 lines at the Empire State Building Observatory: the security line (required for all visitors), the ticket line and the elevator line. You may proceed directly to the turnstile with your voucher. VIP Express Experience Upgrade Speed past the lines on your way to the tallest point in Manhattan! Your VIP Express Experience voucher will enable you to proceed directly to the front of every line, saving valuable time to do all the other things New York is famous for. Don't spend your valuable holiday time waiting in line -- there's no faster way to the top of the Empire State Building!
Admission Ticket Included
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • No refunds due to weather conditions, length of lines or wait times at the building
  • Infant tickets for children 0-5 years are free and can be picked up at the ticket office upon arrival
  • Skip-the-line privileges are only available with the VIP Express Experience Admission Ticket option
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travelers can participate
  • OPERATED BY Empire State Building

For a full refund, cancel at least 24 hours in advance of the start date of the experience. Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Empire State Building General & Skip-the-Line Tickets?
A:
The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Temperature checks for travelers upon arrival
See all safety measures taken by Empire State Building General & Skip-the-Line Tickets.
Q:
What is the policy on sanitization during Empire State Building General & Skip-the-Line Tickets?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
See all safety measures taken by Empire State Building General & Skip-the-Line Tickets.
Q:
What is the social distancing policy during Empire State Building General & Skip-the-Line Tickets?
A:
The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Empire State Building General & Skip-the-Line Tickets.

Traveler Photos

Traveler Tips


  • "Make sure you have good night time photographic camera which can work on low light rather than zapping its harsh flash, if visiting at night time." See review
  • "Dusk offers most magnificent views of Manhattan, so try to time your visit accordingly." See review
  • "If you want to visit the Empire State Building buying this pass is a MUST." See review

Reviews

4.5
star-4.5
3,058 Reviews
Reviews by Viator travelers
Showing 1-10 of 3,058 reviews
star-1
Major disappointment, not worth the cost
lawrence_l
, Apr 2021
We purchased the VIP, skip the lines tour. What we got was basically the general admission for a premium price. They weren't even using the express line as there was low amount of people. We showed them our tickets and followed the instructions to the tee, but we ended up in the regular lines as the directed us to regular lines. When we asked questions we told we would have to contact the tour operator.....
HelpfulHelpful1 traveler found this review helpful
star-5
It was great, very educational and enjoyable.
Patricia_McDonald
, Apr 2021
I was very unhappy with the first girl I spoke with regarding changing the date of my tour. She was difficult to understand, she said the date I wanted was unavailable but I could try calling the Empire State myself and perhaps they could help. I hung up. The next girl was wonderful, she was friendly, knowledgeable and very quickly changed our tour from Thursday to Tuesday. She was terrific, and her changing the date, made our trip wonderful.
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star-4
Amazing trip
Suzanne_f
, Mar 2021
Amazing visiting Empire State Building I wish you would have offered a ticket to the 102 floor I had to buy those on site
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star-5
Must see!!
Angela_B
, Mar 2021
Outstanding - highly recommend this tour. Kids absolutely loved seeing all the places we visited during our stay!!
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star-1
Don’t book
Marketta_B
, Mar 2021
Scammed out if my money ... no tour. No one at the building to do the tour. No ferry ride. Customer service horrible
icon Response from Host , Apr 2021
Hello there, Thank you for your review and we would love to receive more information from you. Please email me at ktorres@esbonyc.com
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star-5
A must see if you have the time!
Jillian
, Mar 2021
No need to purchase the "Skip the line" upgrade at this time because there was no line! Covid has an upside here. I absolutely loved the second floor exhibit, and felt like I owned the place because I was pretty much just wandering on my own. I rode all the elevators solo and couldn't have been happier just doing my own thing with no pressure to move along. I made reservations to catch part of the sunset and wasn't disappointed. Clear skies, light breeze, no crowds. It is fascinating to think of the people who built this massive structure and the things they experienced so high above the ground. Absolutely worth my time and money.
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star-5
Friendly, and amazing
Peter_B
, Mar 2021
It was amazing to finally enter the most famous building in the World. Most friendly staff, and an amazing view!
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star-5
Sky View of NYC
Bashier_A
, Jan 2021
It was a thrilling experience , the employees were very polite and Curtis , and the view from the sky was fascinating , would love to do that at night or sunset , thanks for a lifetime experience
icon Response from Host , Mar 2021
Hello there, Thank you for your review and I can't agree more, the sunset at the top of the Empire State Building is a memory that will never be forgotten! Kristine Torres
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star-1
You fooled us by not telling that we will not be able to go up till the 102 floor our ticket was only till the 86 floor
Menachem_F
, Jan 2021
I paid expensive tickets and I wasn't able to go up till the 102 floor I think you have let us know.
icon Response from Host , Jan 2021
Thank you for your review. Please note we are priced similarly to other observatories. Our 102nd floor requires an extra ticket that is available for purchase on the Empire State Building Observatory website or while visiting the building. Thank you for visiting. -Steve
HelpfulHelpful1 traveler found this review helpful
star-1
Inflexible during pandemic
Marcia_M
, Jan 2021
The tour operator was not willing to offer a refund although there were Covid 19 travel restrictions.
icon Response from Host , Jan 2021
Thank you for your review. I'd like to help resolve your issue. Could you please email me at starca@esbonyc.com? Thank you. -Steve
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Product code: 2194EMPIRE

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