Eiffel Tower Morning Tour by Elevator Optional Summit & Seine River Cruise

Excellent tour guide- very informative. Made a wonderful part of our trip. It was the perfect addition to our holiday.

The meeting place was in front of a souvenir shop a short walk from the Eiffel Tower. Ok. Time on the email confirmation stated 8:15, but to be there early. Ok. Not knowing what traffic would be like, or exactly where this place was, we left the hotel a little after 7. We ended up getting there very early. Again, ok. There were a couple cafes close by that were already open. 7:50 or so some others started showing up. By 8:15ish the souvenir shop opens up and the friendly store manager informs us that our guide is on the way. We were all getting pretty nervous, and most of us missed the sign in the shop window regarding the tour. Around 8:30 the guide shows and about 8:50 we headed over to the Eiffel tower, which apparently doesn't even open until 9:30 am. This was never communicated to anyone ahead of time, although it was known by the guide. But hey, I bet that shop owner cleared at least $1,500 that half hour. The back gate did let us in around 9:10, and we were pretty much the first tour group (and a small one) in the line for the elevators to the 2nd floor. So at 9:30 our guide got our tickets and we headed up. We were split across multiple elevators, and some people did not purchase the elevator to the top, instead opting for the 2nd floor option. So half of the group scrambled to get up top, and the other half wandered around until our guide made it up with the last people from the group. Some people ended up missing the mini-Eiffel tower history because of this. So, lack of communication before and during this excursion is what earns 2 out of 5. The Eiffel Tower itself is pretty cool. Oh... and the river cruise is just pre-purchased tickets. You can easily get these on your own and go on the 30-40 minute boat tour whenever you want. Our guide provided our tickets and we actually went the next day. That worked out very well for us since it was raining a bit that morning.

When I tried to get tickets to the Eiffel Tower on their website six months ahead of our trip, they were completely sold out. This was the most reasonable way to get tickets and it worked out quite well. Our guide was very nice and navigated us through the process of getting through security and into the "skip the line" area. We did not wait long and were able to take our time and enjoy the morning at the tower. The river cruise was a nice addition and we did it the next day.

This is far from being a 'tour' or 'skip the lines' experience. Instead you are paying a heavy premium for someone to stand in line with you and buy tickets. This was a terrible experience, we would have had a better experience, for far less, just doing this on our own. First of all, despite saying that we needed to arrive 15 minutes early the guide was 10 minutes late, so everyone was standing around at our meting point for 25 minutes wondering what was going on. Then when he did arrive he was very disorganized. This was no skipping the line tour. We as a group stood in line with the guide for over an hour with everyone else that needed to buy a ticket. It would have been nice if this 'tour guide; actually gave us a tour during that time and maybe tell us a bit about the history of the Eiffel Tower, etc. Nope, not a word, instead he just spent a bunch of time on his phone. Then when we all boarded the elevator up he disappeared, never to be seen again. The Seine Tour was not part of the tour as we thought, instead he just gave everyone a ticket that could be used at any point over the next year. When we did that later in the day we needed to line up as well rather than skip the lines or go through the groups line. Making matters worse was that we needed to pay adult prices for this tour for both our 6 and 9 year old kids. But when the guide bought the Eiffel tickets he bought kids tickets which are 1/4 of the price of adult tickets. I guess the tour company just pockets the difference. My advice - don't book this tour, you get absolutely nothing for paying three times as much as you'd pay for yourself.

All parties showed up on time, guide was very professional, pleasant and informative, would recommend this guide

We all met at a souvenir shop, walked to the Eiffel tower security lines, spent about an hour in one line or another...but when it came time to go in the elevator, our guide was nowhere to be found, Our group ended up going to the top on our own and broke apart fending for ourselves. While in line, the guide actually said she would wait to give us any information until we were in the structure. She could have been teaching us while we were standing there. My son and I spent about an hour at the top and at no time did the guide ever show up. I went back to the souvenir shop (to get my perfume i was advised to leave behind) and asked explained what happened, but the owner of the shop didn't have much to say. So, we paid $150 to gain access to the Eiffel tower. Complete disappointment. There was so much to learn and we missed it (not knowing a word of French to read for ourselves). Damn shame, I want my money back,

I have been on many tours all over the world and this was one of the least organized that I have been on. To begin with even though we were required to be there at 7:45 AM for an 8 AM tour, we did not begin to get organized until 8:20 AM. This was supposed to be a “skip the line to work “, but they were significant lines that we waited on and we did not enter the Eiffel tower until 10 AM. The guides separated those for the second floor and the top level, and for some reason those that went to the third level did not get a tour/exclamation of the city of Paris or the Eiffel tower, which I later saw every single guide giving to their group. Additionally, the tour guides must’ve left pretty quickly because they were nowhere to be found for people to get their boat tickets. Overall, I would not recommend this company, And I think that they should refund everybody’s money that was on that tour.

The guide did not show up to designated location, nor could we find him/her at Eiffel grounds. We called Viator customer service and they could not locate guide, number provided was not being answered. We had to get in a long line with 2 small children to get our tickets. Siene tour never happened either. Horrible experience. Find more reputable provider.

Guide was late and disorganised. We were booked for 8.00 am only to find out tower lifts only started at 9.00. Guide was no more than an usher, getting us to the right place. We still had to wait in line for over an hour. Paid over €50 each for a ticket with a face value of €16.50 + €15.00 for the boat trip. Not worth it.

The guide was very accommodating even though we arrived a bit late. The tour was structured with the perfect amount of information from the guide. Highly recommended. Thanks a lot.